FAQS

Simply choose the item you wish to purchase and click “add to cart” then go to your cart and follow the easy steps from there.

All freight is $8 USD Nationwide.  If you purchase  over $150 USD your freight is FREE.
Check our delivery page for shipping details.

You can easily delete your account by messaging a request on our 'Quick Message Icon' (located in bubble side of screen) or contact us through our ‘Contact Us’ page

Should your product meet our criteria for return & Exchange simply read and follow our process for gift returns located on our terms and conditions page. (Gift Tree’s Policy on Returns & Exchanges (9))

Our payment options are Visa & Mastercard or Afterpay and PayPal. For more information please read our 'payment processes' option (7.)  Located on our terms and conditions page.

Yes, all prices shown are USD excluding  GST only

Once the product has been sent from our warehouse there is a 1-14 days delivery time depending on your geographical location. 

If your order hasn't arrived after 14 days, contact us immediately for tracking details. 

All items will be sent from Gift Tree within 1 business day of your order placed.

Your security is paramount, Gift Tree Ltd has taken every precaution to protect your privacy as per our policy. For more information please read our privacy policy located on the ‘Terms & Conditions (6)’ page

Simply message us on our 'Quick Message Icon' (located in bubble side of screen) located on any page or go to our contact us page.